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Standard fulfillment time is 2-5 business days. Once your order has been fulfilled and left the building you will receive a notification with shipping information if applicable. Depending on the circumstances and inventory levels, it may take longer than usual.
You have a few shipping options to choose from, they can range from within 1-8 business days depending on the courier and level of service you select.
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address is correct, click here: https://myorders.co/coronadosurfdesigns
Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll respond within 1-3 business days.Replacing your product can take as much as normal fulfillment and shipping as described above.
For packages lost in transit, all claims must be submitted no more than 30 days after the estimated delivery date.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, click the link here: https://myorders.co/coronadosurfdesigns
Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll respond within 1-3 business days.
Replacing your product can take as much as normal fulfillment and shipping as described above.Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product is received.
If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. This would be a mistake on our end, and we will replace the item(s) without charge.Get in touch by clicking the link here: https://myorders.co/coronadosurfdesigns
Enter your Report ID, then click the 'Next' button. Then describe the problem, upload a photo, submit the report, and we'll respond within 1-3 business days.
We do not refund orders for buyer’s remorse, and size exchanges are at our discretion. A new order, at your expense, may need to be placed for an updated size. If you'd like a different size, click the link here: https://myorders.co/coronadosurfdesigns
Enter your Report ID, then click the 'Next' button. Then describe the problem, upload a photo, submit the report, and we'll respond within 1-3 business days.
Any product return begins with navigating to: https://myorders.co/coronadosurfdesigns
**Note: Please title product return shipping labels with "Coronado Surf Designs Returns."
For business and legal correspondence only (not for returns):
826 Orange Avenue #426
Coronado, CA 92118
Phone: +1 (619) 537-9450