Returns, Shipping, and Damage Policies

Shipping Policy

Estimated shipping delivery times:

USA: 3-5 business days

Your order will be sent out on average within 3-5 days of ordering.

Order never arrived:

If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

* If the shipping address was correct, get in touch by navigating to the "myorders" website link found on your packing slip. Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll see what can be done.

Returns policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, get in touch by navigating to the "myorders" website link found on your packing slip. Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll see what can be done.

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. This would be a mistake on our end, and we will replace the item(s) without charge. Get in touch by navigating to the "myorders" website link found on your packing slip. Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll see what can be done.

We do not refund orders for buyer’s remorse, and size exchanges are at our discretion. A new order, at your expense, may need to be placed for an updated size. If you'd like a different size, get in touch by navigating to the "myorders" website link found on your packing slip. Enter your Report ID, then click the Next button. Then describe the problem, upload a photo, submit the report, and we'll see what can be done.

Our business mailing address is:

*Note: This is not the address to send returned items to, that address will be indicated in your shipment packaging.

Phone: +1 (619) 537-9450

Contact us by Email